Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and [LEGAL ENTITY NAME](“Revenant,” “we,” “us”), operator of revenantbot.com and the Revenant software, dashboard and related services (the “Service”).

1. Acceptance, eligibility and approval

1.1 Acceptance and electronic signature. You accept these Terms when you tick the acceptance boxes during the application, pay the application fee, or use the Service, whichever comes first. Ticking those boxes and paying is your electronic signature. It has the same effect as a handwritten signature, and you consent to doing business with us electronically. If you do not agree, do not apply or use the Service.

1.2 Record of your agreement. When you apply, we keep a record of: the version of these Terms you accepted, the exact wording of every box you ticked, the date and time, your IP address and your browser. We keep that record for as long as you have an account and for at least 24 months after your last payment, and we may give it to our payment processor and card networks to answer a payment dispute.

1.3 Eligibility. You must be at least 18, or the age of majority where you live if that is higher. You must be legally able to enter contracts, and the payment card you use must be yours or one you are authorized to use. You may not use the Service where doing so is illegal, or if you are subject to sanctions.

1.4 Application and approval. Access is invite-only and limited. Submitting an application does not entitle you to a seat. We may approve or decline any application at our sole discretion, for any reason or none, and we do not have to explain why.

1.5 Accurate information. You confirm that everything in your application is true and that the Steam profile and marketplace accounts you connect are yours. False information is grounds for immediate termination without refund.

1.6 Account security. You are responsible for everything done through your Revenant account. Keep your credentials confidential, and tell us immediately at [email protected] if you suspect unauthorized access.

2. What the Service is

2.1 Description. Revenant is software for automated purchasing. It monitors new listings on third-party skin marketplaces, currently Skinport. When a listing matches criteria you set (item, wear, float, maximum price, discount), it buys that item through your own marketplace account. It does this automatically on your instruction, without asking you to confirm each purchase.

2.2 You are the buyer. Every purchase is made in your name, through your account, with your funds, and under your criteria. Revenant is not a party to any purchase or sale. It does not own, hold, sell or resell items, and it does not hold your marketplace balance.

2.3 No financial service. Revenant is not a broker, exchange, money transmitter, investment adviser or escrow service. Nothing in the Service is financial, investment or tax advice.

2.4 Changes. We may add, change, limit or remove features, supported marketplaces or performance characteristics at any time. A third-party site may change in a way that degrades or stops the Service, possibly for good. Section 4 still applies when that happens.

3. Plans, billing and automatic charges

3.1 Plans.You choose a seat (“Plan”) when you apply. Current Plans:

Prices exclude applicable taxes, which you pay. Promotions, such as reduced first-month commission, apply only as stated when you apply. The price of your Plan is shown again on the application's billing checkbox before you submit.

3.2 Application fee: a commitment and verification fee. When you apply you pay a one-time application fee of $1.00. It is a fee for our review of your application and proof that you are a committed applicant with a working payment card. It is not a deposit, it is not credited toward any Plan, and it is non-refundable whether or not you are approved. Paying it also saves your card with our payment processor, Stripe, so it can be charged later under this Section. If you are not approved, nothing else is ever charged to it.

3.3 Automatic charge on approval. If we approve your application, we charge the full first monthly fee for your chosen Plan to your saved card immediately, without asking you again. You authorize this charge in advance when you apply, by ticking the billing box that states the amount. Your seat is activated only after the charge succeeds, and we email you a confirmation with the amount charged. If the charge is declined, we may decline or cancel your approval.

3.4 Recurring billing (card on file). Your Plan is a monthly subscription. It renews automatically on the same calendar day each month as your approval (or on the last day of a shorter month). On each renewal date we charge the then-current monthly fee to your saved card. By applying, you authorize us and Stripe to store your card and to make these recurring, merchant-initiated charges without asking you each time, until you cancel. If your card is replaced or updated by your bank, the authorization continues for the updated card.

3.5 Commission.Commission is calculated on the sale value of items bought through the Service, at your Plan's rate. It is billed [WEEKLY / MONTHLY / AT SALE] to your saved card, which you authorize when you apply. Commission owed survives cancellation or termination.

3.6 How to cancel. You can cancel at any time, online, in two clicks: in your dashboard open Account, choose Cancel membership, and confirm. You can also email [email protected]. Cancelling stops all future renewals. Your seat stays active until the end of the month you already paid for, and you are not charged again after that. We confirm every cancellation on screen and by email, and you can undo it before that date. To avoid the next renewal, cancel before the renewal date shown in Account. Cancelling does not trigger a refund (Section 4).

3.7 Price changes.We may change Plan prices or commission rates. We will give at least 14 days' notice by email before a change takes effect at your next renewal. You can cancel before then. If you keep the Plan after that, you accept the new price.

3.8 Failed payments. If a renewal or commission charge fails, we may retry it, suspend the Service until it is paid, or terminate your seat. Your seat may be released to another applicant.

3.9 Receipts and how charges appear.Charges are processed by Stripe and appear on your card statement as “[STATEMENT DESCRIPTOR, e.g. REVENANT]”. We, or Stripe on our behalf, email a receipt for each charge. Your next charge date and amount are always shown in Account.

4. All fees are final and non-refundable

4.1 No refunds. ALL FEES ARE FINAL ONCE CHARGED. That includes the application fee, every monthly seat fee (first and renewal) and all commission. WE DO NOT GIVE REFUNDS, CREDITS OR PRO-RATED AMOUNTS, IN WHOLE OR IN PART. This applies however much or little you used the Service.

4.2 No exceptions for results or circumstances. No refund is owed if any of the following happens:

• you cancel mid-period, or never set up or use your seat;
• the Service buys few or no items, misses deals, or your purchases lose money;
• a third-party marketplace changes, limits, blocks or stops working with the Service;
• your marketplace account is restricted, suspended or closed;
• the Service suffers downtime, delays, errors or reduced performance;
• we suspend or terminate your seat for breaching these Terms;
• you are dissatisfied for any other reason.

4.3 Why. Seats are limited. Approving you takes a seat away from another applicant, and we reserve capacity, infrastructure and buying priority for you from the moment you are approved. The fee pays for that reserved access, not for any outcome.

4.4 Immediate performance; waiver of withdrawal rights. You ask us to start providing the Service immediately on approval. Where the law gives you a right to withdraw from or cancel a digital service contract (for example, the 14-day right under EU/UK consumer law), you expressly agree that performance starts on approval. You acknowledge that you therefore lose that right once your seat is activated, as far as the law allows.

4.5 Legal minimums. Nothing in these Terms removes a refund right that applicable law gives you and that cannot be waived by contract. If such a right applies, it is limited to the minimum the law requires.

4.6 Our errors. If we charge you by mistake (such as a duplicate charge or the wrong Plan price), we will correct it once you report it to [email protected] within 30 days of the charge. Correcting our own billing error is not a refund under this Section.

4.7 When the Service is delivered. The Service is a digital service. It is delivered when your seat is activated: we email you the link to set up your account, and from then on your dashboard and the bot are available to work for you, whether or not you use them. Each monthly fee pays for that month of reserved access. We log account set-up, sign-ins and use of the dashboard and the bot, and those logs are the record of delivery.

5. Payment disputes and chargebacks

5.1 Talk to us first. If you have any concern about a charge, email [email protected] before you contact your bank or card issuer. We answer within 2 business days and resolve billing questions within 14 days. You agree to give us that chance before you open a dispute or chargeback.

5.2 Charges you did not make. If a charge was made with your card by someone else, tell us at once. We will investigate, close the seat involved, and refund any charge we confirm was not authorized by the cardholder.

5.3 Charges you authorized. The application fee, the first monthly fee on approval, each monthly renewal until you cancel, and commission are charges you authorized under these Terms. You agree not to dispute an authorized charge as unauthorized, unrecognized, fraudulent, duplicated, cancelled, not received or not as described when it is none of those. Doing so is a breach of these Terms. A dispute is not a substitute for cancelling (Section 3.6) and is not a way to obtain a refund that Section 4 excludes.

5.4 Evidence we keep and may submit. If you dispute a charge, we will respond to the dispute with the records we keep, which may include:

• the version of these Terms you accepted and the exact wording of every box you ticked, with the date, time, IP address and browser;
• the payment records from Stripe, including the card verification and the billing authorization for your saved card;
• your application, our approval, the confirmation and receipt emails we sent, and the amount and date of each charge;
• records showing delivery: account set-up, sign-ins (dates, times, IP addresses and devices), dashboard activity, Hit List activity and purchases the bot made for you;
• our records of any cancellation (or that none was made before the disputed renewal), and our correspondence with you.

5.5 Consequences. While a dispute you opened is open, we may suspend your seat. If you dispute a charge you authorized, we may terminate your seat and bar you from reapplying, and you remain liable for the disputed amount and, where the law allows, for the dispute fees and reasonable collection costs we incur.

5.6 If a dispute is withdrawn or decided for us. Any amount returned to you by a dispute that is later withdrawn or decided in our favor remains owed, and we may re-charge it to your saved card.

6. No affiliation with Skinport, Valve or any marketplace

6.1 Independent service. Revenant is an independent third-party service. It is not affiliated with, endorsed by, sponsored by, or approved by Skinport GmbH, Valve Corporation, Steam, or any other marketplace or platform the Service works with. None of those companies is responsible for the Service, and none of them supports it.

6.2 Trademarks.“Skinport,” “Counter-Strike 2,” “CS2,” “Steam” and related names and logos belong to their respective owners. We use them only to describe which platforms the Service works with. That use does not imply any partnership or endorsement.

6.3 Third-party terms and conduct. Each marketplace has its own terms, policies, fees and enforcement practices. We do not control them, and they may change at any time. We are not responsible for anything a third-party platform does, including its prices, listings, item delivery, trade locks, fees, withdrawals or account decisions.

7. Your responsibility under marketplace terms; assumption of risk

7.1 You decide whether to use automation. Some marketplaces limit or prohibit automated tools, bots or scripted purchasing, and they can change those rules at any time. We make no promise or warranty that using the Service complies with any marketplace's terms. Before you connect an account, you are solely responsible for reading those terms and deciding whether to use the Service with it.

7.2 Account risk. You understand that a marketplace may detect automated activity. In response it may limit, suspend or permanently close your account, cancel orders, hold or freeze balances or items, or refuse withdrawals. You knowingly accept these risks. We are not liable for any such action or its consequences, and you remain fully bound by Section 4.

7.3 Steam. The Service does not ask for your Steam password, Steam API key or trade URL. It does not interact with your Steam account. That reduces some risks but does not eliminate them, and we do not promise that any account will never be restricted.

7.4 Lawful use only. You will use the Service only in ways that are lawful where you live. You will not use it to commit fraud, launder money, manipulate markets or evade sanctions.

8. Purchases, funds and market risk

8.1 No guaranteed results. We do not guarantee any number of purchases, any profit or any return. Profit examples, calculators and past results are illustrations only. Skin prices are volatile, and you can lose some or all of the money you spend.

8.2 Purchases are final.Purchases made under your criteria are your purchases. We cannot reverse, cancel or refund them, and we are not responsible for the price paid, the item's condition or float, its resale value, or trade-lock timing. Any return rights are governed only by the marketplace's own policies.

8.3 Your criteria, your responsibility. You are responsible for your settings, budgets and maximum prices. If a purchase matches the criteria you set, it is authorized, even if you later regret it. That includes purchases made because of stale reference prices, re-pricing or delays.

8.4 Taxes. You are solely responsible for any taxes on your purchases, sales and profits.

9. Acceptable use

You will not:

• share, resell, sublicense or transfer your seat or login, or let anyone else use your seat;
• copy, reverse engineer, decompile or try to extract the Service's source code, methods or configuration;
• disclose non-public information about the Service, its members or its methods (the house rules you accepted when you applied are part of these Terms);
• interfere with, overload or try to gain unauthorized access to the Service or other members' accounts;
• use the Service to build a competing product;
• use the Service for any unlawful purpose.

10. Suspension and termination

10.1 By us.We may suspend or terminate your seat immediately, with or without notice, if you breach these Terms, if required by law or a payment provider, or if your use creates risk for us or other members. We may also discontinue the Service entirely with 14 days' notice. Termination for breach does not entitle you to any refund (Section 4).

10.2 By you. You may cancel at any time as described in Section 3.6.

10.3 Effect. On termination, your access ends, and any fees and commission you owe become due immediately. Sections 3.5, 4, 5, 7, 8, 11, 12 and 13 survive termination.

11. Disclaimers, limitation of liability and indemnity

11.1 As is.THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED. THAT INCLUDES MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, FASTER THAN OTHER BUYERS, OR COMPATIBLE WITH ANY MARKETPLACE.

11.2 Excluded damages. TO THE MAXIMUM EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES. WE ARE ALSO NOT LIABLE FOR LOST PROFITS, LOST DEALS, LOSS OF ITEMS OR BALANCES, OR ACCOUNT RESTRICTIONS OR CLOSURES, HOWEVER CAUSED.

11.3 Cap. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE SEAT FEES YOU PAID IN THE ONE MONTH BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100.00.

11.4 Indemnity.You will defend, indemnify and hold harmless Revenant and its owners, staff and contractors against any claims, losses and costs (including reasonable legal fees) arising from any of the following: your use of the Service; your purchases; your breach of these Terms; or your breach of any marketplace's terms.

11.5 Where limits don't apply. Some jurisdictions do not allow certain exclusions or limits. In those places, our liability is limited to the smallest amount the law permits.

12. Disputes, arbitration and governing law

12.1 Informal resolution. Before filing any claim, email [email protected] with a description of the dispute. Both sides will try in good faith to resolve it within 30 days.

12.2 Binding arbitration. If the dispute is not resolved informally, it will be settled by binding individual arbitration under the rules of [ARBITRATION BODY] in [SEAT/CITY]. Either party may still bring an individual claim in small-claims court.

12.3 Class-action waiver. You and we may bring claims only individually, never as a plaintiff or class member in a class, collective or representative proceeding.

12.4 Governing law. These Terms are governed by the laws of [JURISDICTION], without regard to its conflict-of-law rules. Mandatory consumer protections of the country where you live still apply where the law requires.

13. General

13.1 Changes to these Terms. We may update these Terms. Material changes take effect 14 days after we notify you by email or in the dashboard. If you keep using the Service after that, you accept the update. Billing changes follow Section 3.7.

13.2 Notices and records. We send notices, receipts and confirmations to the email address on your account, and they count as delivered when sent. Keep that address current. You agree that our electronic records of your acceptance, payments and use of the Service are valid evidence of them.

13.3 Entire agreement. These Terms, the house rules and the Plan you selected are the entire agreement between us about the Service.

13.4 Severability. If any provision is found unenforceable, it is enforced to the maximum extent permitted, and the rest of these Terms remains in effect.

13.5 No waiver; assignment. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms. We may assign them in connection with a merger, acquisition or sale of assets.

13.6 Contact. [LEGAL ENTITY NAME], [ADDRESS], [email protected]. Charges appear on statements as “[STATEMENT DESCRIPTOR, e.g. REVENANT]”.

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